FAQ |
Last updated: 6th May 2020
The www.tablefortwo.asia website and mobile applications (the “TFT Platforms”) are owned and operated by Table for Two Pte. Ltd. (“TFT”, “we”, or “us”), a Singapore- incorporated company. TFT provides social and dating related services as set out in Section 1 below.
This Terms of Use Agreement (the “Terms of Use”) enables you to understand your rights and obligations relating to the use of the TFT Platforms and any products, services or information made available on the TFT Platforms (the “Services”). These Terms of Use form a legal agreement between you and the TFT (the “Agreement”).
By accessing the TFT Platforms or by using or signing up for any of TFT’s services in any way, you acknowledge and agree to these Terms of Use as well as any other terms of service (including rules and guidelines) that may be implemented from time to time in conjunction with certain services or activities of TFT. If you do not agree to be bound by these Terms of Use, please do not access or use the TFT Platforms or any of TFT’s services.
We also reserve the right to amend any provision of the Agreement at any time in our sole discretion without any prior notice to you, and you agree that it is your responsibility to check for the updated terms of the Agreement on our TFT Platforms regularly or request a copy by emailing us at hello@tablefortwo.asia . By your continued use of our TFT Platforms or any of our services, you will be deemed to have accepted all amendments to the Agreement as may be implemented by TFT from time to time.
Violations of these Terms of Use may result in termination of your account without notice.
1. TYPE OF SERVICES PROVIDED
1.1 TFT provides a platform that aims to offer more opportunities for singles to meet by organising personalised small group social events and workshops, social experiments and also one-to- one social and dating related services. Products and services provided by third parties are also available on the TFT Platforms.
1.2 TFT conducts personalised matching Services based on the following process, including but not limited to :
- Collecting profiles of all interested users;
- Verifying profiles;
- Searching our profile database and matching our verified members;
- Coordinating the details of the date with all parties
- Preparing participants for the date
- Following up with the participants post-date to collect feedback on the date
- Reviewing feedback obtained by our members to ensure better services in the future
1.3 Additional personalised services (“Additional Services”) are available to customers based on your needs. Additional Services may include, but are not limited to, Table for Six Signature Experience, Personalised Date Matching Service, Reconnect with Partners Service, Events and Workshops. The fees or charges that may be payable for Additional Services are set out in TFT’s price list (as may be amended by TFT from time to time) available on the TFT Platforms or upon request.
1.4 There are a number of ways to participate in TFT’s services, dates, events and workshops, such as membership, package options, promotional offerings, and non-membership purchases. These options consist of different services and features and may be subject to additional and differing conditions, prices, policies and limitations. We reserve the right to modify, terminate or otherwise amend our offered services, promotional offerings and plans at any time in our discretion. From time to time we may permit non-members and users to access certain TFT services, content or features for a cost or at no cost. TFT makes no commitment on the quantity, availability, type or frequency at which such TFT services, content and features will be available to non-members and users and may modify, discontinue, remove or suspend access at any time and for any reason in our sole discretion.
1.5 In the event that you are accessing our TFT Platforms on behalf of any incorporation, partnership, association, organization or any other entity type (“ Entity ”), your continued access of our TFT Platforms shall constitute your representation to us that you have been duly authorised by such Entity to use our TFT Platforms and our services, perform any transactions or activities thereon, and to therefore bind your Entity to the Agreement and to any such transactions or activities that you have performed. Accordingly, when the term “ you ” is used herein this our Terms of Use, “ you ” shall refer not only to you the actual user as an individual, but also the Entity that you are representing, and therefore both you and the Entity are jointly and severally bound under the Agreement. Accordingly, you also hereby undertake that the Entity which you represent is capable of and agreeable to being bound by the Agreement, and that any communications which you send to us shall also bind the Entity that you represent (including but not limited to communications regarding private coaching courses or social events for your Entity).
1.6 You understand and agree that:
(a) TFT makes no warranty that our services will fully meet your requirements and/or expectations and/or lead to a successful match and resulting relationship/marriage.
(b) TFT reserves the right, in its sole discretion, to refuse to register any member or user that fails to meet the eligibility requirements as set out herein.
(c) TFT may permit you to purchase certain products or services through the TFT Platforms, in addition to your membership or without having a membership with TFT. In this case, these Terms of Use shall apply to any such purchase you make, and you will be responsible to pay the applicable fees, which may change at any time.
(d) TFT does not endorse or recommend, is not an agent, reseller or distributor of, and has no control over the product and service offerings from third parties (“Third Party Products”) advertised on or available at the TFT Platforms and TFT hereby expressly disclaims all liabilities and responsibilities arising in relation to any Third Party Products whether available or advertised via the TFT Platforms. In such cases, separate terms and conditions with such third party service providers shall apply.
(e) TFT does not guarantee that the availability of TFT’s services, dates, events, workshops or Third Party Products co-ordinated by TFT. The type, validity periods, fees, quantity, allocation and availability of services, dates, events and workshops or Third Party Products co-ordinated by TFT are determined by TFT in its sole discretion and TFT reserves the right to take certain steps to vary, add, withdraw or substitute and otherwise alter the times, venue or user capacity, service delivery manner (e.g. face-to-face or digital) at varying times and in an ongoing and evolving way without prior notice.
(f) no advice or information, whether oral or written, obtained by you from TFT at any point during the provision of its services, shall create any warranty not stated in the Terms of Use, or other relevant terms and conditions.
(g) You are solely responsible for your interactions with other members, users and participants and must take appropriate safety precautions when communicating with or meeting new people and comply with TFT’s Code of Conduct (as set out in paragraph 3 herein) and the health and safety recommendations provided by the Event Venue (if applicable). In organising the services, TFT has done its best to ensure the safety of the participants, TFT does not guarantee your safety and disclaims all liability in any event for any loss or damage incurred by the members, users or participants as a result of the actions, omissions or conduct of other participants or members of the public that occur before, during or after any of the TFT services, dates, events, workshops or Third Party Products co-ordinated by TFT, including but not limited to an incident or accident resulting from non-compliance with the Code of Conduct and/or the health safety recommendations of an Event Venue by one of the members, users, participants or member of the public or from a lack of vigilance or negligence of one of the participants.
(h) where other members or users misuse TFT’s services to provide, disseminate, communicate or transmit content and materials that you may not wish to be exposed to, TFT does not and cannot accept responsibility or liability for such acts of others in violation of the Agreement.
(i) TFT specifically disclaims all liability, regardless of the form of action, for the acts or omission of other members and/or users with your confidential personal information (including unauthorized users and/or third parties of the services).
(j) any and all personal data submitted may be collected, used and/or disclosed to TFT for various purposes as indicated in the Privacy Policy published on our website, or in relation to which you have otherwise provided TFT with consent.
(k) By clicking on the button labelled “CONFIRM PURCHASE,” “SUBMIT”, “DOWNLOAD”, “PLACE MY ORDER”, “I ACCEPT” or such similar links as may be designated by TFT to accept the terms and conditions of these Terms of Use or any other policies, you are submitting a legally binding electronic signature and are entering into a legally binding contract. You acknowledge that your electronic submissions constitute your agreement and intent to be bound by these Terms of Use. Pursuant to any applicable laws and regulations, you hereby agree to the use of electronic signatures, contracts, orders and other records and to electronic delivery of notices, policies and records of transactions initiated or completed through the TFT Platforms or services. Further, you hereby waive any rights or requirements under any applicable laws and regulations in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means.
1.7 TFT operates the TFT Marketplace. By using the TFT Marketplace to order any products sold through the TFT Platforms (“Marketplace Product”), you indicate that you accept the following terms and that you agree to abide by them:
(a) the details contained on the TFT Platform do not constitute an offer for sale but rather an invitation to treat. No contract in respect of any Marketplace Products shall exist between you and us until we have shipped the Marketplace Products to your address.
(b) Where applicable, prices are inclusive of GST and are in Singapore Dollars. Delivery costs will be charged in addition where applicable; such additional charges are clearly displayed on the invoice.
(c) To submit an order to purchase a Marketplace Product from us (“Order”), you will be required to follow the online shopping process on the TFT Platform. You will need to supply us with your name, delivery address, postal code and email address and possibly some other personal information. You may opt to check out as a guest or register for an account on the website which you will be able to access on the website. Please see our Privacy Policy published on our website for more details about this. After this you will receive an email from us, in which we acknowledge your order (“Order Confirmation”). We shall not be obliged to supply Marketplace Products to you until we have accepted your Order. Unless expressly stating that we accept your order, an email, letter, fax or other acknowledgement of your Order by us is purely for information purposes and does not constitute the Order Confirmation. An Order is only considered accepted by us upon your Order being dispatched by us to the delivery address provided by you. Without affecting your obligation to pay us earlier, we may send an invoice to you at any time after we have accepted your Order. Until the time when we accept your Order, we reserve the right to refuse to process your Order and you reserve the right to cancel your Order. If TFT, you, or a third party seller has cancelled your Order before we have accepted it, then we will promptly refund any payment already made by you or your credit or debit card company to us for the order of Marketplace Product.
(d) A Contract will relate only to those Marketplace Products which we deliver to you. Each Order made by you for products sold by third party seller(s) shall be, or shall be deemed to be, a transaction entered into directly between you and the third party seller(s), and TFT’s role in the transaction shall be that of an online platform services provider. TFT acts as a payment processing agent for the third party seller(s), and shall pay the third party seller(s) the sum received from you for the relevant products.
(e) You can pay using any of our payment methods listed on the TFT Platforms. Depending on the Marketplace Product, you may opt to pay all or part of the price of your Order using an e-gift cards, wallet credit or a promotional voucher.] E-gift cards and promotional vouchers must be entered at the check-out page online only. Physical presentation of vouchers to TFT representatives will not be accepted. Upon authorisation of the payment, by clicking the “Order now” button you are confirming that the card belongs to you or that you are the legitimate holder of the e-gift card or the promotional voucher, and have sufficient funds or credit facilities to cover the cost of the Marketplace Product.
(f) Whilst we make best efforts to ensure that all details, descriptions and prices which appear on the TFT Platforms are accurate, there may be instances where errors may occur. We are under no obligation to fulfil your Order if the price listed on the Platform is incorrect (even after your Order has been acknowledged by us). If we discover an error in the price of any Marketplace Products which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your Order at the correct price or cancelling it. If we are unable to contact you, we will treat the Order as cancelled. If you cancel your Order before we have shipped it to you, and you have already paid for your Order, you will receive a full refund.
(g) TFT aims to deliver Marketplace Products you ordered within the time agreed upon at purchase. However, TFT is unable to guarantee that all orders will be delivered within the stipulated time frame. Where the Marketplace Product is sold by a third party seller, such Marketplace Product will be packaged and prepared by the third party sellers themselves and TFT is unable to regulate and control all aspects of the order process. Neither we, nor the third party seller, shall be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery, delays or issues that arise out of the delivery process.
(h) If your Order consists of more than one Marketplace Product, the Marketplace Products may be delivered to you in separate packages at separate times. Once you have received Marketplace Product, both TFT and the third party seller will not be liable for loss or destruction of the Marketplace Product.
(i) If you are not available to take delivery or collection, we will provide you with instructions on either re-delivery or collection from the carrier. If delivery or collection is delayed through your unreasonable refusal to accept delivery or if you do not (within two weeks of our first attempt to deliver the Marketplace Product to you) accept delivery or collect the Marketplace Product from the carrier, or the carrier’s inability to find your location due to erroneous address provided, then we may (without affecting any other right or remedy available to us) do either or both of the following:
(i) charge you for reasonable storage fee and other costs reasonably incurred by us; or
(ii) no longer make the Marketplace Product available for delivery or collection and notify you that we are immediately cancelling the applicable Contract, in which case we will refund to you or your credit or debit card company as applicable any money already paid to us under the applicable Contract, less our reasonable administration charges (including for attempting to deliver and then returning the Marketplace Product, and any storage fees.
(j) If you wish to cancel your order please contact us. Once an Order has been dispatched it may not be cancelled and the item must instead be returned according to guidelines provided by the customer service department. If the Marketplace Product you receive is faulty, please contact TFT and provide your Order number, your name and address, details of the Marketplace Product and the reason for return, and whether you require a refund or a replacement. Upon receipt of the Marketplace Products, we will examine it and we will advise you on the status of the replacement or refund (if any) via email as soon as practicable. If you are not completely satisfied with your purchase, you may return the Marketplace Product within thirty (30) days of receipt. The Marketplace Product shall be un- used, tags shall not be tampered with, and shall be in the original brand packaging (if applicable). This policy is applicable only to those products which do not fall under the list of non-refundable brands/items provided on the TFT Platform. All items must be received by TFT in order for a customer to be eligible for a refund or replacement. You shall ensure that the Marketplace Product is sent to us in the same condition as it was when received by you and is packaged properly. In the event that an item is returned to us in an unsuitable condition, we reserve the right not to accept returns and send the Marketplace Product back to you
(k) All risk in the Marketplace Product shall pass to you upon delivery, except that, where delivery is delayed due to a breach of your obligations under a Contract (for e.g. unreasonable refusal to accept delivery), risk shall pass at the date when delivery would have occurred but for your breach. From the time when risk passes to you, we will not be liable for loss or destruction of the Marketplace Product.
2. ELIGIBILITY
2.1 Our Services, memberships, events, workshops and products are targeted for adults. Our TFT Platforms, our Services, our events, our workshops, our Third Party Products, our Content and our Updates are therefore not meant for persons who are below 21 years of age. However, it is not possible for TFT to determine whether any user of our TFT Platforms or Services is a minor. If you are a minor, please discontinue the use of our TFT Platforms and all Services immediately. It is the responsibility of parents and legal guardians to monitor whether a minor is using our TFT Platforms or Services.
2.2 By becoming a member and/or subscribing to any of our offered services, promotional offerings and plans, you expressly represent, declare and warrant that you are:
(a) of a minimum legal age of 21 years old;
(b) legally capable of entering into and being bound by contracts, including but not limited to the Agreement;
(c) single i.e. unmarried, widowed or divorced (those who are separated will not be eligible to utilise any of TFT’s Services until the final court order or its equivalent has been granted for the dissolution of the marriage, unless explicitly permitted by TFT in writing on a case-by- case basis);
(d) mentally sound and emotionally well; (e) not convicted of any crimes in Singapore and/or any other countries (except for minor traffic offences for which only a fine was imposed);
(f) not a bankrupt;
(g) using your membership and our services only for your own personal use. Your membership is not transferable to others, unless explicitly permitted by TFT in writing on a case-by-case basis;
(h) providing and keeping TFT updated with accurate information as requested by TFT and relevant to your utilisation of TFT’s Services. Accordingly, you shall inform TFT of any updates and/or changes to your personal particulars when such information is out-dated;
(i) furnishing, be it written or verbally, true and accurate information. If any information provided by you is found to be misleading, false or inaccurate, TFT has the right to terminate your membership, packages or Services purchased with immediate effect, all your fees paid in advance will be forfeited, and all fees that would have been payable had your membership or package or Services purchased not been prematurely terminated will become immediately due and payable.
Membership is only available by a valid invitation to users who have completed the Membership Application Form. As a member, you agree to provide true, current, complete and accurate information about yourself. TFT will confirm the membership registration and/or purchase of its offered services, promotional offerings and plans by sending an official confirmation message as soon as practicable to confirm the acceptance of the membership application or purchase confirmation (where relevant). Please note that when the Membership Application Form is sent to TFT, TFT will send an official acknowledgement of receipt. This acknowledgment does not constitute acceptance of such application and/or purchase. If the user does not receive such official acknowledgement within two business days, or receives an acknowledgement which contains information that differs from the purchase intended by the user, it must contact TFT immediately. In the event that the user does not so contact the TFT, any unacknowledged application and/or purchase may have no validity and any acknowledgement which the user believes differs from the purchase intended may be final and conclusive.
2.3 Supporting documents may be requested from you, where necessary, before your membership, package options, promotional offerings or Services purchased can be activated. Entry to the venue where the TFT’s services, dates, events, workshops or the Third Party Products co- ordinated by TFT will take place (“Event Venue”) may be subject to the venue owner’s prevailing terms and conditions of entry. Entry to participate in the TFT’s services, dates, events, workshops, or the Third Party Products co-ordinated by TFT may be subject to restrictions specified in publicity for such events and the participant may be asked to produce valid photo ID (NRIC, Passport, Driver’s License or Employment Pass) for inspection before being granted admission.
2.4 TFT makes no representations or warranties as to the conduct, identity, intentions, legitimacy or veracity of the members, users and participants of its services. TFT shall have the right but not an obligation to conduct the necessary background or identity verification checks at any time to verify the identity and eligibility of the persons applying for membership with TFT and/or purchasing its services using available public records. You hereby authorize TFT to conduct such background or identity checks and you agree that any information you provide may be used for that purpose. If TFT decides to conduct any screening through a third party reporting agency, you hereby authorize TFT to obtain and use a third party professional to determine your eligibility under these terms.
2.5 All information relating to other TFT members, event participants and potential matches are provided by TFT as pass through information received from such individuals. Accordingly, TFT does not guarantee the accuracy of any such information and will not be held responsible or liable for any inaccuracies.
2.6 TFT reserves the right to suspend or ban your access to our TFT Platforms, our Services and other activities, and/or remove your information (if any) from our TFT Platforms or terminate to terminate any membership package options or promotional offerings without refunds or prior notice or liability to you if you have breach any of the above warranties and conditions.
3. CODE OF CONDUCT
3.1 You agree to behave respectfully to other members, users, participants and customers of the TFT Platforms, TFT’s Services and activities, as well as the employees of TFT, such respectful behaviour to be in no event any less than the standards as set out herein. In the event you infringe this Code of Conduct (including but not limited to usage of vulgarities, harassment, defamation, or other undesirable behaviour), your membership, participation in activities or other Services subscribed with/purchased from TFT will be suspended or terminated with immediate effect without notice from or liability on TFT. TFT also reserves full rights to take legal actions against the offender.
3.2 You are to use the TFT Platforms, Services and activities provided by TFT in a manner consistent with any and all applicable laws and regulations.
3.3 You are to assume your true legal identity at all times and not impersonate any person or entity.
3.4 You shall only submit or provide any information which is accurate and true, and that you will keep the information provided up-to-date.
3.5 You shall be responsible for any information you voluntarily disclose to other users of our TFT Platforms, participants of our activities, members or customers of TFT (which may include, for example, pictures, text, messages, information, playlist titles, descriptions and compilations, and/or other types of content). You are solely responsible for all information that you voluntarily disclose and you agree not to hold TFT howsoever liable for any harm, mishaps, damages or loss as a result of your own disclosure of your information. In the event that a claim is brought against TFT in relation to such information voluntarily disclosed by that you, then, to the extent permissible by the applicable laws, you will indemnify and hold TFT harmless from and against all damages, losses and expenses of any kind (including reasonable legal fees and expenses) arising out of such claim.
3.6 You must not misuse the TFT Platforms. Should you upload, post, publish, or transmit any information on or via our TFT Platforms, or you communicate with any other users of our TFT Platforms or our other Services or events, you agree to be fully responsible for all such posts and communications. Accordingly, you undertake to only use the TFT Platforms, our other Services and activities in a legal and considerate manner, not to misuse or abuse the TFT Platforms, our other activities, or its other users or participants, including but not limited to using any automated systems or software to extract data from the TFT Platform for any purpose. You shall not commit or encourage a criminal offence, transmit or distribute a virus including but not limited to Trojan horse, worm, logic bomb or post any other material on the Platform which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s propriety rights; send any unsolicited advertising or promotional material; or attempt to affect the performance or functionality of any computer facilities of or accessed throughout the TFT Platform. Any breach of this provision would constitute an offence under the Computer Misuse Act and Cybersecurity Act 2013. In the event such breach occurs, TFT will report the breach to the relevant law enforcement authorities and appropriate legal action will be taken. Nonetheless, you agree that TFT shall not be howsoever liable for any posts or communications by third parties (including other TFT Platforms users and our members/customers) that offend you, although we will sincerely look into any complaints in relation to such posts or communications that you communicate to us of in writing.
3.7 Without limiting the generality of Clause 3.6 above, to respect the privacy of others, you undertake not to contact directly or indirectly any other users of our TFT Platforms, our other members, or participants of our other activities unless you have the prior consent of such other members, users or participants (as may be applicable) or the specific prior written consent of TFT.
3.8 You undertake that you shall not howsoever mine data from, interfere or attempt to interfere with any part of our TFT Platforms, disrupt accessibility to our TFT Platforms (or any part thereof), or bypass any security measures that we may include with our TFT Platforms, including but not limited to the utilization of any screen-scraper, hacks, spider, robot, virus, worms or other means to access or attack our TFT Platforms for any purpose.
3.9 You are personally responsible for payment of the membership fees and other ongoing payments for additional services as they fall due. Any fees or charges that may be payable for additional services, will be set out in TFT’s price list (as may be amended by TFT from time to time) available on the TFT Platforms or upon request. The prices may change at any time as they are set at the discretion of TFT. You will be charged at the point of purchase and you are responsible for paying the prices for such additional services and any miscellaneous expenses may be incurred by TFT in carrying out services. Such expenses may include purchasing products and services on your behalf, background check expenses, special delivery charges, reasonable credit card or other processing fees, additional administrative charges and other relevant charges. These charges will be communicated to you for approval before they are incurred. The expense reimbursement requests will be sent to you periodically with appropriate documentation. You agree to reimburse TFT for these expenses within 14 days of receipt of invoice.
3.10 While TFT strives to give its best performance to all its customers, we request that you respect TFT’s representatives’ privacy and personal time and try to keep ad hoc requests and communication within official working hours published on our website.
3.11 Additional rules of conduct may apply to certain activities and Services of TFT and/or introduced or amended from time to time, and you agree to abide by all such additional and/or amended rules of conduct.
4. CONFIDENTIALITY
TFT is committed to protect your privacy and ensure the confidentiality of all your personal information. TFT shall act in accordance with the Privacy Policy and comply with the applicable data protection legislations in Singapore. Please refer to our Privacy Policy published on our website, which forms part of these Terms of Use, for more details.
5. FEEDBACK
5.1 TFT shall perform its obligations under these Terms of Use with reasonable skills and care. We place great value on our customer satisfaction. In the event that you provide us with any feedback and comments, whether via email to us or any postings, we will attempt to address your concerns as soon as possible and will contact you on receipt of any relevant enquiry or feedback, postings, and comments from you (“Feedback”).
5.2 In the event of a Feedback it will help us if you can describe the object of your Feedback as accurately as possible and, where applicable, send us copies of any supporting information. In rare cases, your emails may be caught up in our spam filters or not reach us, or correspondence that we send to you may otherwise not have reached you. If you did not receive any response from us within five (5) Business Days, please make further enquiries. In the event where the Feedback involves a third party service provider, such third party must generally be involved, and as such it may take longer to resolve such an enquiry or Feedback.
5.3 Kindly note that you are responsible for your Feedback, and you should ensure that such Feedback does not contain any libelous, scandalous, defamatory, offensive, seditious, misleading, misrepresentative, abusive or infringing contents, particularly if such Feedback will be published to the public whether via our TFT Platforms, or our Updates, or other means (even if you were not aware that your Feedback would be published). You agree to fully hold harmless and indemnify TFT for all losses and costs suffered or incurred by TFT due to your Feedback, including but not limited to third party claims, legal fees on a solicitor-client basis, settlement amounts, fines, penalties, and law enforcement actions. Accordingly, and without prejudice to the aforegoing, you also hereby undertake to fully indemnify, defend and hold harmless TFT, our employees, representatives, agents, officers, shareholders, and directors from claims, demands, direct damages, indirect damages, consequential damages, loss of opportunities, loss of reputation, legal costs (on a client-solicitor basis) and other losses of any kind that may arise in relation to any dispute that you may howsoever have with another user of our TFT Platforms.
5.4 Any Feedback, shall become and remain the property of TFT. TFT shall be entitled in its sole discretion to howsoever use, publish or disseminate such Feedback, with or without attribution to you as the Feedback’s author, and without having to notify you or seek your consent in advance. Accordingly, you agree that you assign (without the requirement for any remuneration) all ownership (including but not limited to copyright) in the Feedback to TFT once you submit your Feedback to TFT, and you further agree to waive all moral rights over your Feedback once submitted to TFT.
6. OUR TFT PLATFORM CONTENT
6.1 No information, write-ups, photographs, pictures, charts, articles, activity schedules, workshop information, details of our representatives, members, customers and event participants, testimonials, advertisements, media files and other content on our TFT Platforms and in your account as maintained with us (collectively, “TFT Platform Content”), or our newsletters, marketing materials, promotional updates, mobile application updates, support patches, messages (via any channels), or other emails (collectively, “Updates”) which you may have viewed, subscribed to or downloaded via our TFT Platforms, constitutes advice of any kind, including but not limited to health advice, emotional well-being advice, nutritional advice, weight- management advice, skincare advice, counselling, medical advice, financial advice, legal advice or any other form of advice for which a license to provide such advice may be required under applicable law.
6.2 The TFT Platform Content and Updates regarding our Company, our employees, our representatives, our courses, our activities and our service are presented for your awareness and do not necessarily imply appropriateness for any particular individual or prediction of effectiveness, outcome or success. The aforesaid information constitutes general knowledge only, and are not meant for specific reliance for any particular or out-of-the-ordinary purpose by any entity or individual.
6.3 You are therefore strongly advised to procure your own checks and advice before you decide to subscribe to our membership or purchase any of our Services or enroll for any courses, events, workshops or other activities as we do not provide any guarantees of any kind, including but not limited to finding a dating partner or entering into a committed relationship (as the development all relationships will also be dependent on your own efforts).
6.4 The TFT Platform Content and Updates may contain information on Third Party Products (whether or not in collaboration with or provided by us). However, this does not imply any association with or endorsement of such third parties. The content of such Third Party Products as stated on our TFT Platforms and in our Updates are based on information made publicly available or by such third parties to us, and we therefore make no representations or warranties on the accuracy, usefulness quality, or contemporaneousness of such third-party service/product related information. You are encouraged to conduct your own checks on any such Third Party Products that you see on our TFT Platforms and/or our Updates prior to subscribing to, registering an account for, enrolling, or purchasing any such Third Party Products, whether from third party sites or via our TFT Platforms.
6.5 The TFT Platform Content and Updates may contain information posted, uploaded or otherwise contributed from our TFT members or users of the TFT Platforms (which may include, for example, pictures, text, messages, information, playlist titles, descriptions and compilations, and/or other types of content) (“User Content”). TFT may, but has no obligation to monitor, review, or edit User Content. In all cases, TFT reserves the right to remove or disable access to any User Content for any or no reason, including User Content that, in TFT’s sole discretion, violates the Terms of Use and its policies. TFT may take these actions without prior notification to you or any third party. Removal or disabling of access to User Content shall be at our sole discretion and we do not promise to remove or disable access to any specific User Content.
6.6 Reviews of our Services, membership, packages, the TFT Platform Content and Updates, events, courses, workshops, representatives, our TFT Platforms, and other matters related to TFT provided by individuals or third party service providers as reflected in the TFT Platform Content and Updates are the personal views of such individuals or third party service providers, and does not represent the view of TFT, nor any implied endorsement or recommendation by TFT. Such reviews are also not to be deemed as any warranty, express or implied, of the quality, efficacy or achievement of results of the reviewed services, products or other subject-matter.
6.7 From time to time, we or others on our behalf may offer trials of our packages or Services available on our TFT Platforms for a specified period without payment or at a reduced rate (a “Trial”). TFT may determine your eligibility for a Trial membership and/or services, and withdraw or modify such Trials at any time without prior notice and with no liability, to the extent permitted under applicable law.
6.8 From time to time, we may offer promotions and discounts as featured on our TFT Platforms and/or our Updates that may be used only on our TFT Platforms and are valid for the specified period and subject to specific terms and conditions indicated as may be applicable in order to enjoy such promotions and/or discounts. Once the promotional period expires, you are no longer eligible to participate in such promotions and TFT shall not be obligated to provide any such previously offered promotions or discounts to you even if you have contacted us with queries during the promotional period. TFT reserves the right to modify, terminate or otherwise amend such promotions or discounts at any time in accordance with these Terms.
6.9 TFT may allow you to access the services through a variety of audio or video services, dates, events, workshops or the Third Party Products co-ordinated by TFT from your computer or mobile device, via live stream and/or on demand. To access these digital services, you need to comply with certain technical and hardware requirements including but not limited a laptop/device/tablet/mobile with a stable internet connection and an inbuilt or external speaker, microphone and video camera. TFT reserves the right to record and may, but has no obligation to monitor such digital services. In all cases, TFT reserves the right to remove, disable, refuse admission or evict any person(s) for any or no reason, including the persons whose conduct infringes the code of conduct in the Terms of Use published on our website (including but not limited to usage of vulgarities, harassment, defamation, or other undesirable behaviour) and consistent with any and all applicable laws and regulations. TFT may at its sole discretion take these actions without prior notification to you or any third party. Nonetheless, you agree that TFT shall not be howsoever liable for the conduct of third parties (including other members, users and participants, customers and service providers) that offend you, although we will sincerely look into any complaints in relation to such conduct that you communicate to us in writing.
6.10 Payments must be made in Singapore Dollars (“SGD” or “S$”). TFT supports one or more of the following payment methods in the country it operates in or other payment methods as they become available from time to time by notice on our website:
(a) Cash
(b) Credit card. Card payments are processed through third-party payment channels and the type of credit cards accepted by these payment channels may vary depending on the jurisdiction you are in. To ensure that your credit, debit or charge card is not being used without your consent, TFT will validate the name, address and other personal data supplied by you during the order process against appropriate third party databases. In performing these checks, personal data provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that data. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. If you do not wish for your personal data to be disclosed and used in this way, we will be unable to accept orders placed by you.
(c) Bank Transfer. Payments may be made through an Automated Teller Machine or internet bank transfer (“Bank Transfer”) or by instant payments via PayNow to TFT’s designated bank account which TFT will notify you by email. You must provide TFT with the transfer receipt or payment transaction reference for verification purposes as payment confirmation. If payment confirmation is not received by TFT within two business days, the transaction will be cancelled.
If your payment cannot be processed for any reason (including, for example, stopped payment, refusal by the issuer of the card), we may cancel your transaction. If an order placed by you is fraudulent or otherwise made in breach of this Agreement, we are entitled to cancel the sale immediately.
TFT takes no responsibility and assume no liability for any loss or damages arising from shipping information (if applicable) and/or payment information entered by you or wrong remittance by you in connection with the payment for the transactions. TFT reserves the right to check whether you are duly authorised to use certain payment method, and may suspend the transaction until such authorisation is confirmed or cancel the relevant transaction where such confirmation is not available.
6.11 The TFT Platforms may be viewed internationally and may contain references to products or services not available or approved in all countries. References to a particular product or service do not imply that such product or service is appropriate or available to all persons of legal purchasing age in all locations, or that we intend to make such product or service available in such locations. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision.
6.12 We make no representation that all products, TFT Platform Content or Services described on or available through the TFT Platforms are appropriate or available for use in locations outside Singapore. Users visit the TFT Platforms and access our Content and services on their own initiative and are responsible for compliance with local laws. We make no claim that TFT Platform Content or Services are appropriate or may be downloaded outside Singapore.
7. INTELLECTUAL PROPERTY
7.1 All content, included in or made available through our TFT Platforms, in our TFT Platform Content and in our Updates such as text, graphics, logos, button icons, images, audio clips, digital downloads, is the property of TFT or licensed to TFT, or permitted under the law for use by TFT), whether registered or otherwise and is protected by copyright laws and treaties around the world. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on our TFT Platforms nor may you use any such content in connection with any business or commercial enterprise. We reserve our rights to take legal action against you for any such unauthorised use of our content.
7.2 For avoidance of doubt, and without prejudice to Clause 7.1 above, all TFT Platform Content are strictly protected by copyright laws. You are therefore not permitted to howsoever copy, reproduce, duplicate, download, derive, modify, translate, hack, distribute, lease, rent or howsoever deal with any part of our Content except to view (on your computer, mobile phone, tablet and other personal devices or entity’s devices that are under and securely in your control) as may be permitted herein and/or by the provisions in our other services terms of the Agreement. In the event that any provisions of the Agreement permit you to download, store, retain or copy any part of our TFT Platform Content or any mobile application or other software or feature (individually and collective “Downloads”) available on our TFT Platforms, you agree that such consent shall not constitute the transfer or assignment of any rights or ownership in such Downloads to you, and you are merely granted a non-exclusive, non-sublicensable, non- transferable and revocable (at any time by our Company) licence to use the Downloads pursuant to the purpose for which our Company granted its consent.
7.3 All company names and individual names (including TFT’s name, our representatives’ names, and the names of any third parties featured on our TFT Platforms), logos, trademarks, service marks, brands, whether registered or otherwise (collectively, the “Branding”) represented on our TFT Platforms, and in our
Updates belong to (as may be applicable) TFT, our employees, contractors, agents, licensees, licensors, or to third parties who have agreed (or TFT is so permitted under applicable law) to display their Branding on our TFT Platforms, in our TFT Platform Content and Updates. You are therefore not permitted to copy, replicate, modify, extract, download or howsoever use any such Branding for any purpose whatsoever without the prior written consent of our Company.
7.4 If you print, copy or download any part of our TFT Platform in breach of these Terms of Use, your right to use our TFT Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by TFT or its licensors.
8. BROWSING EXPERIENCE
8.1 We shall use our reasonable endeavours to comply with any relevant regulations relating to our TFT Platforms published by the Advertising Standards Authority of Singapore.
8.2 You may link to our home page, provided you do so in a way that is legal and is not likely to damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
8.3 You must not establish a link from any platform that is not owned by you. The TFT Platforms must not be framed on any other platform, nor may you create a link to any part of our TFT Platform other than the home page. We reserve the right to withdraw linking permission without notice.
8.4 Please note that we do not control any links, services, content, products or resources provided by other third parties referenced or linked to our TFT Platforms, or in our Updates, even if such third party’s websites may be co-branded with ours by bearing TFT’s logo or name. Accordingly, should you decide to use or access such third parties’ websites, all use and access are at your sole risk and subject to the terms and conditions of use of such third parties’ websites. If you have any query on the terms and conditions of use of such third parties’ websites or their services or products, please contact the third parties directly.
8.5 You agree that TFT may employ cookies or other legal technological means to record your anonymised accessing of our TFT Platforms for the purpose of providing better services and enhancing your browsing experience. Further details of such technological means are as set out in our Privacy Policy.
9. LIABILITY
9.1 Your participation in our Services, dates, events, workshops, Third Party Products co-ordinated by TFT and TFT’s Updates, as well as your viewing and/or downloading of TFT Platform Content, is at your own discretion and risk. You are fully responsible for your own well-being and safety at all times when any of our Services and/or taking part in any of our workshops, events or other activities. TFT makes no representations or warranties (express or implied) with respect to any information offered or providedwithin or through the TFT Platform Content and Updates, the quality of Services from TFT or its third party service providers, accuracy, correctness, updateness, non-omissions, continued accessibility, clarity, resolution, non- interruptedness, speed, fitness for a particular purpose (even if we have been informed in advance of such purpose), suitability of consultation, method of counselling, method of instruction, achievement of a committed relationship, enjoyment of dates, behaviour of other members/customers/participants, data corruption, the acts or omissions of other TFT members, users third party service providers or other participants of our services dates, events or , workshops, or the reliability and continued availability of TFT’s Services. Under no circumstances, as a result of your use of the TFT Platforms, will TFT be liable to you or to any other person for any damages or harm, including any direct, indirect, special, incidental, exemplary, consequential or other damages, under tort, contract, strict liability or otherwise. Without limiting the generality of the foregoing TFT shall have absolutely no liability for:
(i) any loss or injury caused, in whole or in part, by TFT’s actions, omissions, or negligence, in procuring, compiling, or delivering information within or through the TFT Platform Content;
(ii) any errors, omissions, or inaccuracies in such information regardless of how caused, or delays or interruptions in delivery of such information; or
(iii) any decision made or action taken or not taken in reliance upon such information. This means you should not rely on the TFT Platform Content and its Updates and that TFT is not responsible for what you do or don’t do with the TFT Platform Content. You, at your own volition and discretion, use of TFT Services or other services, access our content, enter into engagements for our Services, sign-up, enrol, register, participate in our services dates, events or, subscribe for membership, and/or enter into other transactions via TFT Platforms after having done your own checks and with due consideration, and therefore all engagements, subscriptions, sign-ups, participations, purchases and/or other transactions are at your sole risk and voluntary assumption of liability.
9.2 TFT further disclaims any and all liability for any losses or damages that you may incur as a direct result of accessing or howsoever using (including but not limited to storing of information on) TFT platforms, online services, offline services, content or updates, or due to your subscription to our membership, purchase of Services, and/or participating in TFT’s workshops, courses, events or other activities, including but not limited to any personal injuries, lost or damaged property, virus, trojan horse, malware or worm attacks on your tablet, smart phone, or computer. Without limiting the scope of the aforegoing, TFT will not be held howsoever liable or responsible for any personal injury, wrongful death, loss or damages of any kind that may occur due to usage of any TFT’s Services and/or events, to the fullest extent permissible by law. This may include, but not limited to, the negligence or wilful act of any persons (including but not limited to any TFT’s personnel, members or other customers), whether active or passive.
9.3 You agree to indemnify, defend and hold TFT and its shareholders, directors, officers, employees, representatives, agents, third party service providers, subcontractors, licensees and licensors harmless from and against any and all claims, damages, costs and expenses, including but not limited legal fees and settlement payments on a full indemnity (solicitor-client) basis arising from or related to:
(i) any content posted or made available to you through the TFT Platforms
(ii) any violation of law that occurs by you through your use of TFT Platform Content and Updates, the TFT Platforms, Services, events or workshops
(iii) anything you do using the TFT Platform Content, the TFT Platforms and/or the information contained therein, and/or
(iv) TFT’s breach of any provision herein or any acts or omissions of third party service providers, other users, members or customers of TFT, or misrepresentation or negligence or fraud by any personnel, third party service providers, subcontractors, other members of customers of TFT, whether due to viruses or third party hackers or embedded malware.
9.4 TFT’s liability in relation to our TFT Platforms, our Services, TFT Platform Content, Updates, workshops, courses, events, other activities, products and/or services featured on TFT Platforms and/or Updates, may NOT be held liable under this Terms of Use for more than S$50, which you agree is a reasonable compensation amount taking into consideration the limited nature of TFT’s Services. Accordingly, you agree that upon receipt of S$50 from TFT, you will waive all rights against TFT and will make no further claims whatsoever against TFT.
9.5 Any claims arising in connection with your use of the TFT Platforms or any Content must be brought within one (1) year of the first date of the event giving rise to such action. Remedies under these Terms of Use are exclusive and are limited to those expressly provided for in these Terms of Use. The limitations of liability in this section do not apply to any claims for personal injury or death caused by negligence, breaches of intellectual property provisions by you or your servants or agents.
10. MISCELLANEOUS
10.1 If any provision or clause of our Terms of Use and any of our policies, or part thereof respectively, is rendered void, illegal or unenforceable by any legislation or laws to which it is subject, it shall be modified so as to give effect to its intention, or where such modification is not possible, that provision or clause shall be rendered void, illegal or unenforceable to that extent only and it shall in no way affect or prejudice the enforceability of the remainder of such provision or clause or the other provisions of our Terms of Use and our other service terms.
10.2 The failure or delay of TFT at any time to enforce any of its rights hereunder our Terms of Use and other terms of the Membership Terms and Conditions shall not be constituted as a waiver thereof and shall in no manner affect TFT’s rights at a later time to enforce the same.
10.3 TFT may postpone, cancel, interrupt or terminate the TFT’s services, dates, events, workshops or the Third Party Products co-ordinated by TFT at any time due to circumstances beyond its reasonable control (including but not limited to inclement weather, pandemics, acts of God, acts of the enemy, decrees or restraints by governmental or public authorities, terrorism, strikes, war, riots, insurrections, civil commotion, transmission and/or communications disruptions or failure and other causes of such nature), without any liability to TFT or its third party service providers. You agree that you shall not hold TFT for any delay or failure in performance (including but not limited to non-accessibility to our TFT Platforms) due to events beyond TFT’s reasonable control, including but not limited to natural catastrophes, civil riots, acts of war, shortage of utilities, and any applicable laws and regulations.
10.4 A person who is not a party to this Agreement shall have no right under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce any of its terms.
11. UPDATES AND MODIFICATIONS
11.1 We reserve the right to amend these Terms of Use and any of our policies at any time at our sole discretion without prior notice. All amendments to these Terms of Use, including our policies will be posted on our TFT Platforms and be effective immediately. Your continued use of the TFT Platforms constitutes acceptance of the amended Terms of Use. You agree that it is your responsibility to regularly check our Terms of Use and any other policies (including rules and guidelines) that may be applicable to your usage of any of TFT’s Services. The date that appears at the start or end of each relevant policy constitutes the latest version of such terms and conditions that is in force and binding on you as part of the Agreement.
11.2 You agree that we are entitled to howsoever modify, vary, expand, suspend, terminate, cancel or discontinue any service, activity, membership feature, events or accessibility to any feature or part of our TFT Platforms at any time in our sole discretion without any prior notice or liability to you, even if you are a registered member or participant of any of our activities, events, workshops.
12. GOVERNING LAW AND JURISDICTION
12.1 Our Terms of Use and accordingly your agreement thereto shall be governed by and construed in accordance with the laws of the Republic of Singapore, without reference to any conflict-of- law principles.
12.2 In the event of any disputes arising from this Terms of Use or any of the other service terms, your agreement thereto, your use of our services, our events, our courses, products and/or the TFT Platforms, the issue must first be reported to TFT at hello@tablefortwo.asia and your report will be directed to TFT’s customer service officers’ inbox and they will then respond to you via email within five working days to resolve the issue. Where the investigation into the issue cannot be completed within five working days, TFT will send a written acknowledgement to you, indicating the agreed timeframe to resolve the issue. You shall use your best endeavours to amicably settle any dispute in good faith. We on our part will also use our best endeavours to amicably settle your concerns in good faith. However, in the event that you are unable to get a satisfactory resolution from TFT, you may proceed to lodge your dispute with Social Development Network (SDN) or an independent Alternative Dispute Resolution (ADR) bodies such as Small Claims Tribunal, Singapore Mediation Centre or CASE.